I. JOB DESCRIPTION

1. MAKE BUSINESS AND BUDGET PLAN

- Check and analyze daily reports showing revenue, room, market and price indicators as per the budget for the year to provide timely feedback to the management unit.

- Synthesize analysis, recommendations for increasing sales or evaluations on the hotel promotions to managers to ask the management unit to make positive changes for monthly P & L report.

- Check and evaluate the sales and marketing plan of the management unit for the whole year to ensure the project development direction and budget of the Group Managers.

- Check monthly inventory cost report and make monthly inventory plan with in-charged accounting staff.

2. SUPERVISE ON-SITE BUSINESS OPERATING PROCEDURE TO ENSURE SERVICE QUALITY AND PROPERTIES MAINTENANCE

- Update the progress of the handover, the direction of changes in infrastructure, technical system for the management unit to plan to coordinate and deploy in time.

- Support, process and follow up outstanding issues reported by technical personnel in the working implementation with the management unit. - Arrange office, system... and other requirements of the management unit under the management contract; ensure available equipment and infrastructure when operation.

- Receive requests for reception of diplomatic guests and transfer information to the management unit at the same time to supervise, inspect and ensure the above requests.

- Supervise and inspect the quality of services and material facilities in the operation areas of the project according to the issued checklist and weekly report to the Manager.

- Check the detailed report on the daily turnover for each outlet, assess the business performance of each outlet and timely feedback to the management unit.

- Inspect and provide feedback on the promotions of the management unit to ensure the effectiveness of these programs.

- Receive information and coordinate with accounting staff and related units to process and execute contracts for consultation, support, supervision and management with the management unit or as required by management unit.

3. COORDINATE ACTIVITIES WITH HEAD OFFICES OF UNIT AND GROUP

- Make reports about monthly interest, losses report, manning report and expenses report by coordinating with Finance Department, Human Resources Department and Operator.

- Coordinate with the Real Estate Center and the Marketing Communications Department in promoting advertisement and communication to the management unit in combination with programs or advertising campaigns of the Sun Group.

- Coordinate with the Human Resources Department in recruiting, training and releasing incentive policies for staffs working at Sun Group or under the management unit. 

- Coordinate with the Finance Department in recruiting accounting personnel as well as reviewing pre-opening budgets, operation budgets, monthly interest and losses report, inventories, asset codes and financial issues relating to the project.

- Coordinate with the Information Technology Department to review, inspect and implement hardware systems, management software, support software.. by the request of the management unit who will implement for the project in pre-opening time and check new investment requirements or upgrade information technology equipment during the project’s operation. Collaborate with the 
Information Technology Department to recruit Information Technology staff to the management unit (if necessary).

- Coordinate with Sun Protection Services Company (SGS) in convincing the management unit to approve the use of provided services and ensure SGS services meet the requirements.

- Coordinate with Thoi Dai Communication Joint Stock Company (TDC) in convincing the management unit to approve the use of provided services and act as the contact source to solve problems or conflicts between the parties and to organize major events by the request of Sun Group.

- Coordinate with the Supervisor Department to ensure the regulation compliance and the support of the Group to carry out the inventory, maintenance and property maintenance of the management unit. 

4. TAKE CARE OF DIPLOMATIC GUESTS 

5. LEGAL 

II. REQUIREMENT

- Bachelor’s degree in Hotel Administration/Hotel Management.

- 3 years of hotel experience/ golf service

- English: Good reading, writing and speaking skills. 

- Ability to use informatics office well, adaptability to software and new applications quickly 

- Communication skills, planning skills, work organization, presentation skills

- Good Health

III. BENEFIT

- Competitive income package, including 13th-month salary and performance bonuses
- Sunhome accommodation support for employees relocating from other provinces
- Meal allowances provided
- SunCare 24/7 Insurance – Comprehensive healthcare coverage
- “Housing Program” policy with long-service recognition rewards
- Exclusive access to the Sun Group ecosystem: Sun World, Sun Hospitality, Sun HealthCare, Sun PhuQuoc Airways, and more
- Special benefits and privileges for employees’ families