Mô tả công việc
1. Job Description
- The Director of Rooms is responsible for the overall Rooms Division strategy, operational readiness, and guest experience framework for the hotel.
- This role oversees all rooms-related departments, including Front Office, Housekeeping, Guest Services, Concierge, Bell Services, Recreation (where applicable), and sometimes Spa operations.
- During pre-opening, the Director of Rooms works closely with the General Manager to establish service standards, staffing plans, operating structures, departmental budgets, systems readiness, and the overall guest journey strategy.
- The focus is on ensuring the Rooms Division is fully prepared to deliver a seamless guest experience from Day 1.
2. Requirements
- Have 2–5 years of experience in technical maintenance roles.
- Technical diploma or vocational training in Engineering fields.
- Have knowledge of electrical, mechanical, or HVAC systems.
- Basic English communication skills.
3. Benefits
Holiday Inn Resort, a member of Sun Group, offers a dynamic, professional, and fast-growing working environment with excellent career development opportunities.
By joining us, employees will enjoy the following benefits:
- Competitive salary package, along with meal allowances and accommodation support for employees relocating from other provinces.
- 13th-month salary and year-end performance bonuses.
- Monthly business performance incentives.
- Full social, health, and unemployment insurance coverage in accordance with Vietnamese labor laws, plus comprehensive Suncare health insurance.
- Exclusive employee discounts on services across Sun Group's hospitality, entertainment, and leisure destinations for both employees and their families.
- Continuous training and professional development programs.
- Access to the "An cu lac nghiep" policy, under which long-serving employees may be granted a commercial apartment with 100% of its value covered by the company, subject to eligibility requirements.
