Job Summary

This position is part of SGEN 2026 – Sun Group’s Future Leadership Development Program, designed to identify and nurture high-potential talents into future leaders of the organization.

As an AI Engineer in SGEN, you will not only be responsible for researching, building, and training AI/Machine Learning models to optimize business operations, but also be developed through a structured roadmap. This includes embedding AI into real-world product engineering, mentorship from senior leaders, and personalized development plans (IDP).

The role offers opportunities to execute an "AI-first" mindset across an ecosystem serving millions of users, lead core digital transformation initiatives, and build a strong foundation for long-term career growth in technology and leadership.

Responsibilities

• Design, implement, and optimize Agentic AI systems with multi-step workflows that can reason, plan, and act autonomously.
• Integrate text, voice, and vision inputs (e.g., voice booking assistant, property image analysis).
• Build pipelines for conversational AI, recommendations, and real-time decisioning.
• Create reusable frameworks for Agent orchestration, plugin/tool integration,extensibility and for cross-domain use.
• Deploy agents into production with monitoring, evaluation, guardrails, and safety mechanisms; Implement feedback loops, self-improvement, and cost/performance optimization.
• Establish data collection, labeling, and enrichment pipelines; define online/offline evaluation (A/B tests, human-in-the-loop), quality metrics (answer correctness, grounding, latency, cost), and continuous RAG/knowledge updates to make agents smarter over time.
• Stay up to date with the latest in LLMs, agent frameworks, reasoning techniques and run experiments (prompting strategies, fine-tuning, multi-agent collaboration).
• Work closely with product managers, data engineers, and business stakeholders to translate business needs into AI-powered solutions.

Requirements

• Bachelor’s degree with Good/Excellent classification in Computer Science, Artificial Intelligence, Data Science, Electrical Engineering, or a related discipline.
• 2 years+ of experience in AI/ML, NLP, or LLM-based applications.
• Strong programming in Python (Node.js/Go is a plus).
• Experience with LLMs & agent frameworks; familiarity with RAG pipelines and vector databases.
• Knowledge of conversational AI, NLP, and/or recommendation systems.
• Understanding of APIs, graph search, knowledge bases, geospatial data, and external tool integration.
• Experience deploying ML/LLM systems on cloud or on-prem clusters using containerization (Docker, K8s).
• Knowledge of observability, and safety frameworks (AI guardrails, moderation).
• English proficiency of at least IELTS 5.5 (or equivalent), with strong communication skills

Soft Skills

• Strong problem-solving skills with the ability to design solutions for complex, real-world challenges.
• Effective communicator, able to collaborate with cross-functional teams.
• Growth mindset with curiosity to continuously learn and apply new technologies.
• Fast learner, comfortable with ambiguity and eager to push AI beyond its limit.

Competitive Compensation & Benefits

• Attractive and competitive salary package
• Comprehensive benefits covering financial, health, emotional, and social well-being
• “Settle Down and Thrive” housing policy – opportunity to own a home after 10 years of service
• Annual healthcare package of up to VND 25 million at Sun Group’s international-standard hospitals
• Comprehensive Sun Care health insurance coverage
• Special discounts across Sun Group’s ecosystem, including finance, healthcare, travel, entertainment, dining, and aviation services
• Travel and internal service privileges
• Accommodation support at Sun Group’s staff housing system (Sunhome)

RECRUITMENT PROCESS

• Round 1: Application & Self-introduction 👉 Application deadline: 11:59 PM, July 21, 2026
• Round 2: 1:1 Interview
• Round 3: Panel Interview